Verifying Your pt789 Account Identity
Account verification at pt789 is the security layer that keeps your balance protected. We match the name on your account to a government-issued ID — a national identity card works — and in some cases we ask for a photo showing you holding that document. This is not a barrier; it is how we make sure only you can request withdrawals on
your account. Submitting clear, well-lit photos speeds up the review. Once verified, your account unlocks the full withdrawal path and any wallet-level checks are easier to pass because your identity is already on record with us.
- Go to account settings — Find the verification section inside your pt789 profile page. It shows which documents are still needed for full account status.
- Upload your ID document — A national identity card is the standard document. Take a clear photo with all four corners visible and no glare covering the text.
- Submit selfie if required — Some accounts need a selfie holding the ID next to your face. Natural light helps the review team match the photo quickly.
- Verification confirmed — We review submissions and update your account status. You receive a notification once verification is complete and your withdrawal path is fully open.